Book at the post office, bring the number back and Commstate follows each parcel. You see what stopped, what failed and what is coming back.
You book India Post yourself, at the counter or on its portal. Add the tracking number to the order, and the order moves to shipped by itself.
Upload the receipt, and Commstate reads each tracking number and finds its order by name and PIN code. You check it before anything is saved.
Print the day's labels from the orders, including the India Post COD article. Commstate remembers which ones are done.
Commstate checks India Post and writes each scan on the parcel's timeline. The order moves with the parcel, and never backwards.
Each parcel sits on one map, so the one that stopped stands out. A pin shows where it was last seen.
Every failed scan lands on Failed Deliveries. Choose try again, fix the address or return to sender, and the parcel keeps your decision. India Post takes no requests over software, so you tell them by phone.
A returning parcel moves the order to RTO. When it lands, the units go back in stock, once.
Your online store has a Track order page. A customer types the order number and their phone or email, with no account.
Upload the courier's remittance file. Commstate matches each line to its parcel and shows what was paid in full, short-paid or never mentioned.
The order, the customer and the address beside the scans.
Download the shipments on your screen as a CSV.
Shopify and WooCommerce orders follow the parcel.
Send a parcel's tracking from the Android app.
See what is ready, and what has no number yet, on your phone.
Reports show which office holds parcels and which route is slow.
India Post. It is the only courier connected today.
No. India Post has no booking link in Commstate. You book at the counter or on its portal, then add the tracking number or upload the receipt.
It is as fresh as India Post's scans, which can lag. Press Check now for a fresh look, or add a scan by hand when you know first.
No. No reverse pickup is booked, so the customer sends the parcel back. You mark it received and refund from the order.
Reading a photo uses the AI assistant, which starts on Growth. A PDF receipt goes straight to matching.
Connect your store and let one order run through. 14 days free, no card.
